Leadership and Management in the Hospitality Industry with Answer Sheet (AHLEI) 3th edition
ISBN:0133076911
ISBN13:9780133076912
Publisher:Educational Institute
Authors:Robert H. Woods, Judy Z. King, Michael S. Sciarini, . American Hotel & Lodging Educational Institute, American Hotel & Lodging Educational Institute, American Lodging Assoc, & Lodging Assoc American Lodging Assoc, . . American Lodging Association, . . American Hotel & Lodging Educational Institute, . . American Hotel & Lodging Educational Institute, . M American Hotel & Lodging Educational Institute, . . American Hotel & Lodging Association
Leadership and Management in the Hospitality Industry with Answer Sheet (AHLEI) Description
Leadership and Management in the Hospitality Industry with Answer Sheet (AHLEI) 3 Edition Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated throughout the text, and a new chapter on ethics has been added.